General Shipping Terms
Orders are packed and shipped within 1 – 3 business days. Average transit times are listed below. Business days are Monday through Friday (excluding holidays).
Coffee is roasted to order. Expect processing time to be 1-3 business days. We won’t ship coffee that is beyond 14 days from the roast.
If you have any questions about your order, please contact our customer service via our online chat. We respond to customer inquiries within 48 hours on all weekdays (Mon – Fri).
|United Kingdom||3-6 days||€11|
Coffee Subscription Shipping Terms
All coffee subscriptions are shipped on the first Friday of every month
Coffee subscriptions are shipped with Standard delivery where this shipping option is available (see which countries under ‘Regional Shipping Terms’)
Regional Shipping Countries
- United Kingdom
- Northern Ireland, Scotland, England
- Austria, Belgium, Croatia, Czech Republic, Estonia, Finland, France, Germany, Great Britain, Greece, Holland, Hungary, Iceland, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Malta, Monaco, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine.
Shipping Holidays 2021
Please note that our shipping carriers do not deliver on weekends or public holidays. We do not ship orders or answer to customer inquiries on the following public holidays:
- January 1st
- March 17th
- April 5th
- May 3rd
- June 7th
- August 2th
- October 25th
- December 25th
- December 26th
International Shipping Customs. Duties & Taxes
International shipping rates cover shipping charges only. Please note that duties, taxes and carrier brokerage fees are not included in your order amount at checkout. Duties and taxes may be due to the parcel carrier upon delivery. These fees will be assessed by the parcel carrier, and must be paid by the order recipient. Customs policies vary widely from country to country; please contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.